Frequently Asked Questions
Why is life insurance needed?
Life insurance cover is always needed for
What are the benefits of saving in Life Assurance?
Which are the available products?
When do I receive the policy document?
It is given to you after we accept your proposal for insurance cover
How important is my policy document?
It would be referred to for various service requirements that you may have from time to time i.e
So it's better to inform your spouse/parent /children as to where it is kept.
What is the importance of my policy number?
Since this is a unique identification that distinguishes your policy from other policies, always remember to quote it every time in your correspondence with us.
Where can I find the policy conditions?
It is available on the last pages of the policy document under condition and privileges.
What happens if I lose my policy document?
You must inform the company at the earliest through formal writing.
How and where can I pay my premium?
Premium can be paid to any of our branches countrywide near you and the payment can be inform of cheque, cash, bankers order and through your employer (check-off).
Which are the available modes of payments?
They are monthly, quarterly, half-yearly, and yearly.
What happens if I do not pay premiums within the grace period?
If premiums are not paid within the days of grace, the risk cover will be suspended and such policy will lapse, until the same is reinstated.
Can I get a loan on my policy?
Many of our plans would allow that provided the policy is in force, however there are some plans which do not have a provision for loan.
What if the unthinkable happens?
The intimation letter for death must emanate from the near and dear or the beneficiary.
Is there a tax benefit?
You will receive SMS Containing Amount Sent to Kenindia Assurance Co. Ltd
NB: Kenindia does not take Responsibility for any Wrong Remittance.